Last updated: 10 August 2026

1. General

This policy applies to fees and payments made through the School Management System. By making a payment, you agree to these terms. The school may update this policy; the current version always applies.

2. Fee Payment

Fees are due on the dates communicated by the school. Payment can be made online through the portal or by other means as specified by the school. Late payment may attract penalties as per school rules.

3. Refunds

Refund requests are considered on a case-by-case basis. Tuition and other fees may be refundable in part if a student withdraws within the period and under the conditions set by the school. Processing fees or non-refundable components will not be refunded. To request a refund, contact the school office in writing with supporting documents.

4. Cancellation

You may cancel a payment only if the transaction has not been completed or reconciled. Once payment is confirmed and reflected in the school records, cancellation is not possible; refund rules above apply instead.

5. Disputes and Errors

If you believe a charge is incorrect or duplicated, notify the school within 14 days with transaction details. We will investigate and respond within a reasonable time. Chargebacks or disputes raised with the payment provider without prior contact with the school may result in account action.

6. Contact

For refund requests or questions about this policy, contact the school office or accounts department.